Privacy Policy
Brand: ROOTED REBELLE
Last Updated: April 24, 2026
Contact: rootedrebelle@gmail.com
ROOTED REBELLE (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and safeguarded when you visit our website or make a purchase.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through third-party providers; we do not store full payment details)
Automatically Collected Information
When you use our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you regarding purchases or inquiries
Provide customer support
Improve website performance and user experience
Send marketing communications (only if you opt in)
Detect and prevent fraud and comply with legal obligations
We do not sell, rent, or trade your personal information.
Sharing of Information
We may share your information with trusted third parties only as necessary to operate our business, including:
Payment processors
Shipping carriers
Email marketing platforms
Analytics service providers
These third parties are required to handle your information securely and only for the services they provide.
Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent for marketing communications
To exercise these rights, contact:
📩 rootedrebelle@gmail.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.
Terms & Conditions
Brand: ROOTED REBELLE
Last Updated: April 24, 2026
Contact: rootedrebelle@gmail.com
By accessing this website or placing an order, you agree to be bound by the following Terms & Conditions. If you do not agree, you should not use this website.
Made-to-Order Production
All ROOTED REBELLE products are made to order.
Production begins only after payment is confirmed
Estimated production and delivery timeline is 4 to 6 weeks
Timelines may vary due to order volume, material availability, or external factors
By placing an order, you acknowledge and accept these timelines.
Orders & Payment
All prices are listed in USD
Full payment is required at checkout
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability
In the event of cancellation, a full refund will be issued
Shipping
All orders are shipped via DHL
Flat-rate shipping fee: $45
Shipping fees and taxes are non-refundable
Customers are responsible for any customs duties, import taxes, or clearance delays
Once an order is shipped, responsibility transfers to the carrier. ROOTED REBELLE is not liable for lost, stolen, or delayed packages caused by the shipping provider.
Bulk Orders
Bulk orders are available for fabric only and must be requested via email:
📩 rootedrebelle@gmail.com
Bulk orders are not processed through the website and are subject to separate terms, pricing, and production timelines.
Intellectual Property
All content on this website—including designs, garments, text, images, logos, and branding—is the exclusive property of ROOTED REBELLE.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent.
Website Use
By using this website, you agree not to:
Violate any applicable laws or regulations
Engage in fraudulent or misleading activity
Attempt to gain unauthorized access to the website or its systems
Distribute harmful code, spam, or disruptive content
We reserve the right to restrict or terminate access to any user who violates these terms.
Product Representation
We make every effort to display products accurately. However, variations may occur due to:
Fabric characteristics
Handcrafted production processes
Screen display differences
These variations do not constitute defects.
Limitation of Liability
To the fullest extent permitted by law, ROOTED REBELLE shall not be liable for any indirect, incidental, or consequential damages arising from:
The use or inability to use our website
The purchase or use of our products
Right to Modify
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting.
Continued use of the website constitutes acceptance of the revised terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which the business operates.
Return & Refund Policy
Brand: ROOTED REBELLE
Last Updated: April 24, 2026
Contact: rootedrebelle@gmail.com
All ROOTED REBELLE items are made to order. Returns are accepted under the conditions outlined below.
Returns
Return requests must be submitted within 7 days of delivery
Items must be unused, unworn, and in original condition
All returns require prior approval
Customers are responsible for return shipping costs
Returns sent without authorization may be refused.
Eligible Reasons for Return
Returns are accepted in the following cases:
Item received is damaged
Incorrect item was sent
Item does not match the order
Requests based on preference (e.g., change of mind) may be declined.
Refunds
Approved returns are eligible for a refund of the item price only
Original shipping fees ($45) and taxes are non-refundable
Refunds are issued to the original payment method after inspection and approval
Processing time may vary depending on your payment provider
Non-Refundable Items
Shipping fees
Taxes and duties
Items that show signs of wear, damage, or alteration
Items returned outside the approved timeframe
Exchanges
Direct exchanges are not offered.
If a return is approved, a new order must be placed separately.
Return Process
To initiate a return, contact:
📩 rootedrebelle@gmail.com
Include the following:
Order number
Reason for return
Clear photos of the item (if applicable)
You will receive further instructions once your request is reviewed.
Important Notice
Due to the made-to-order nature of our products, all sales are considered final once production begins, except in cases where items qualify under the return conditions above.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.